Turquoize At Hyatt Ziva Cancun (Adults Only) Hotel

The resort offers a wide variety of buffet food with great speed and quality. The staff at Hyatt Ziva Cancun is amazing, providing attentive and friendly service. The property is well-equipped and the buildings are modern and stylish. The resort also offers various activities and workshops.

Felt like part of the family, no complaints at all.

My recent stay at the Turquoize at Hyatt Ziva was absolutely amazing. From the moment I arrived, I was impressed by the beautiful resort and the seamless check-in process. The highlight of my stay was the incredible service provided by the staff. One evening, I dined at the Moongate restaurant and had the pleasure of being served by Marcos and Angel. They went above and beyond to make my evening unforgettable, providing excellent service with big smiles on their faces. The food throughout my stay was exceptional, especially at the breakfast buffet. I was pleasantly surprised by the wide variety of options and the efficiency in which the food was prepared and replenished. The resort also exceeded my expectations with its modern facilities and stunning beach. I was particularly impressed by the peaceful and clean beach area, which made for a perfect spot to unwind and soak up the sun. I highly recommend the Turquoize at Hyatt Ziva for a luxurious and unforgettable stay.

Our stay at Turquoize At Hyatt Ziva was absolutely amazing! From the moment we arrived, the staff were incredibly attentive and made us feel like VIPs. We were assigned a butler, who was always available through WhatsApp to help with any reservations or questions we had. The variety of food at the resort was incredible, with every meal being well-prepared and delicious. We especially enjoyed the all-inclusive aspect, except for the French restaurant where we had the most amazing tomahawk and lobster tail. The amenities at the resort were top-notch, with a beautiful beachfront and great pool facilities. The nightly shows and events provided great entertainment during our stay. We also felt very safe both at the resort and exploring Cancun itself. We even went on tours to Chichén Itza and deep-sea fishing, which were organized by excellent tour companies. I highly recommend Turquoize At Hyatt Ziva for an unforgettable vacation experience.

Nothing. Everything was awesome! !

The resort accurately depicts online. Buffet food was varied and quick. The staff were attentive and friendly. The amenities and quality of rooms were excellent. The variety of bars, restaurants, and pool options kept us entertained. a great experience.

During our Christmas vacation, we really enjoyed the stunning ocean view from our room. It was absolutely breathtaking. the size of our room and bathroom was also a plus, offering us plenty of space to relax and unwind. Another advantage was the friendly and attentive hotel staff, who made us feel special from the moment we arrived until our departure.

We were disappointed with the quality of the food at the hotel. the buffet offered a lot of variety, but the dishes were mostly dry and often served at a cold temperature.

The hotel staff made us feel special from the moment we arrived until our departure. Our butler was always available for any need/request, and even checked in on us daily. The cleanliness of the hotel was top-notch, and the facilities were impressive, including multiple swimming pools and a beautiful spa. The location on the beach was perfect, with crystal clear blue water and a well-maintained beach area. Additionally, the breakfast provided was delicious, and the staff throughout the hotel were excellent in their service.

No complaints.

Lo mejor del hotel fueron nuestras habitaciones con vista al mar, eran geniales. El desayuno ofrecido era delicioso y el personal fue amable y servicial. Sin duda, tuvimos una estancia fantástica.

Lo peor fue la primera habitación que nos dieron, que no tenía vista al mar y era mucho peor.

This luxurious resort offers a truly 5-star experience with stunning ocean views. Guests can enjoy dining options on the beach or indulge in formal French cuisine. The rooms are beautifully decorated with rose petals and champagne for special occasions. Excellent service is provided by friendly and attentive staff, including butlers who go above and beyond. The infinity pool and spa provide a serene and relaxing atmosphere. With a variety of entertainment options and activities, guests are sure to have an unforgettable stay.

There could be some small maintenance issues, such as shower seals needing improvement.

The staff were gracious and accommodating, fluent in English and helped us practice our Spanish. The variety of bars, restaurants, pools, and beach areas never got boring. The all-inclusive offered strong drinks and full portions.

Can't fault anything about it.

We had a fantastic stay at this hotel! The 2-bedroom suite provided us with plenty of space, allowing us to enjoy separate activities without interrupting each other. The cleanliness of the rooms and comfortable beds made our stay even more enjoyable. We also loved the convenience of the hotel facilities, including the fitness room and continental breakfast. The staff were incredibly friendly, efficient, and always willing to help. Plus, the fresh cookies at 5:30PM were a nice touch. Check-in and check-out were fast and painless.

Almost perfect.

Great staff, attentive but not overbearing. Wide variety of bars and restaurants, never felt bored. Beautiful pools, beach, and hot tubs. Drinks and portions were generous. Exactly as pictured online.

Beautiful resort, great buffet food, fantastic dinners and lunches, amazing staff, attentive service attendants, polite and friendly staff members.

Not obvious to find.

The location of the hotel is ideal, as it is near the ocean and offers a variety of dining options, ranging from beachfront ceviche to formal French dining. The rooms are well-appointed, with amenities such as jacuzzis and attentive housekeeping service. The staff is friendly and helpful, going above and beyond to make guests feel welcome. The hotel also offers a coffee shop, candy shop, and 24-hour snack bar, providing guests with plenty of choices for food and drinks throughout the day.

Some guests experienced difficulties with transportation and check-in, causing a rough start to their vacation.